Letters to send schools

Subject: Course enquiry, General English, [MONTH YEAR]

Dear Admissions team,

I am interested in studying English at [SCHOOL NAME] and would be grateful for some details before I apply.

I am a [NATIONALITY] passport holder, currently at roughly [BEGINNER / INTERMEDIATE / ADVANCED] level, and I am planning to study for about [NUMBER] weeks starting in [MONTH YEAR].

Could you confirm the following in writing:

1. The exact number of contact hours per week for your General English course
2. Total cost, itemized, tuition, registration fee, materials, and anything else
3. Average and maximum class size
4. Available start dates in [MONTH YEAR]
5. Your accrediting body (and whether you are SEVP-certified, if in the US)
6. Your refund policy if a visa is refused, and if a student withdraws after starting
7. Accommodation options and costs, and whether booking through you is required

Thank you for your time. I look forward to hearing from you.

Kind regards,
[YOUR FULL NAME]
[EMAIL] · [PHONE]

Subject: Written confirmation of weekly contact hours, [YOUR NAME]

Dear [NAME],

Thank you for the information about the [COURSE NAME] course.

Because my travel arrangements depend on it, I need written confirmation of the exact number of scheduled contact hours per week, including any compulsory workshops, laboratory sessions or tutorials that form part of the timetable.

My understanding is that the course is [NUMBER] hours per week in total. Could you confirm whether that figure includes every compulsory element, and provide it on school letterhead or in an email I can present if asked?

Please also confirm the course purpose, whether it carries academic credit, and the immigration status required for enrollment. I want to confirm the correct route before booking travel.

Thank you very much.

Kind regards,
[YOUR FULL NAME]
[APPLICATION REFERENCE]

Subject: Acceptance of offer, [YOUR NAME], [APPLICATION REFERENCE]

Dear [NAME],

Thank you for the offer of a place on the [COURSE NAME] course. I am pleased to accept.

To confirm the details as I understand them:

· Course: [COURSE NAME], [NUMBER] hours per week
· Start date: [DATE]
· End date: [DATE]
· Total tuition: [AMOUNT] [CURRENCY]
· Deposit payable now: [AMOUNT] [CURRENCY]
· Accommodation: [TYPE], [AMOUNT] per week

Please let me know if any of the above is incorrect.

I will transfer the deposit by [DATE]. Could you confirm the payment details and send the acceptance documentation I will need for my travel arrangements?

Kind regards,
[YOUR FULL NAME]

Subject: Form I-20 request, [YOUR NAME], [APPLICATION REFERENCE]

Dear International Student Office,

I have accepted a place on the [COURSE NAME] course beginning [DATE] and would like to request my Form I-20 so that I can begin the F-1 visa process.

I have attached:

· A scan of my passport photo page
· Bank statements evidencing [AMOUNT] [CURRENCY] in available funds
· [A sponsor letter from NAME, RELATIONSHIP, with their statements]
· My completed [SCHOOL] financial declaration form

Please confirm that my name appears on the I-20 exactly as it does on my passport: [NAME EXACTLY AS PRINTED].

Given current consular appointment waiting times, I would be grateful for any indication of when the I-20 is likely to be issued, so I can plan the interview accordingly.

Thank you for your help.

Kind regards,
[YOUR FULL NAME]
[DATE OF BIRTH] · [PASSPORT NUMBER]

Subject: Request to defer start date, [YOUR NAME], [APPLICATION REFERENCE]

Dear [NAME],

I am writing to ask whether I can defer my start date on the [COURSE NAME] course.

I am currently booked to begin on [ORIGINAL DATE]. Because of [VISA PROCESSING DELAY / PERSONAL CIRCUMSTANCE], I do not expect to be able to travel in time, and I would like to move to [NEW DATE] if a place is available.

Could you confirm:

1. Whether a place is available on that date
2. Whether my deposit and any tuition paid transfer across in full
3. Whether any deferral fee applies
4. Whether new documentation will be issued

I would very much like to keep my place and hope we can arrange this.

Kind regards,
[YOUR FULL NAME]

Subject: Refund request following visa refusal, [YOUR NAME], [APPLICATION REFERENCE]

Dear [NAME],

I am sorry to say that my [F-1 student visa / visitor visa] application was refused on [DATE]. I have attached the refusal notice issued by the [CONSULATE / EMBASSY] for your records.

As I am now unable to travel, I would like to request a refund of the tuition and fees paid, in accordance with your published refund policy.

Paid to date:

· Deposit: [AMOUNT] [CURRENCY], paid [DATE]
· Tuition: [AMOUNT] [CURRENCY], paid [DATE]
· Accommodation: [AMOUNT] [CURRENCY], paid [DATE]

Could you confirm the refundable amount, any administrative fee that applies, and the expected timescale? My original payment was made by [METHOD] and I would prefer the refund to the same account where possible.

I appreciate your help with this, and I hope to apply again once my circumstances allow.

Kind regards,
[YOUR FULL NAME]

Subject: Accommodation change request, [YOUR NAME]

Dear [ACCOMMODATION OFFICE],

I am currently staying in [HOMESTAY / RESIDENCE] at [ADDRESS], arranged through the school, and I would like to ask about moving.

The difficulty is [BE SPECIFIC AND FACTUAL, e.g. the commute is over 90 minutes each way / the room is not as described in the booking / dietary requirements I confirmed in advance are not being met].

I have raised this with [NAME] on [DATE] and the situation has not changed.

Could you let me know what alternatives are available from [DATE], what the cost difference would be, and how much notice is required? I would prefer to resolve this cooperatively and I am happy to discuss it in person.

Thank you for your understanding.

Kind regards,
[YOUR FULL NAME]
[COURSE] · [STUDENT NUMBER]